Data Protection Complaints

We take the protection of your personal information seriously.

If you are unhappy with how we have collected, used, stored, shared, protected or deleted your personal information, or if you are unhappy with how we have responded to a data protection request, you can make a data protection complaint to us.

You can contact us by email at: info@tendayindoro.com

Please include your name, contact details, a description of your concern, the website, service, event, course or programme your complaint relates to, and any relevant dates or documents. This will help us investigate your complaint properly.

We will acknowledge receipt of your complaint within 30 days. We will then take appropriate steps to investigate your complaint, keep you informed where necessary, and provide you with the outcome without undue delay.

You also have the right to complain to the Information Commissioner’s Office, which is the UK regulator for data protection matters.

Website: ico.org.uk

Your Data Protection Rights and Complaints

You have rights under UK data protection law. These may include the right to request access to the personal information we hold about you, the right to ask us to correct inaccurate information, the right to request deletion of your information in certain circumstances, the right to object to or restrict certain processing, and the right to withdraw consent where we rely on consent.

If you are unhappy with how we handle your personal information, you can make a data protection complaint to us directly.

You can do this by emailing: info@tendayindoro.com

We will acknowledge your complaint within 30 days and respond without undue delay once we have investigated the matter.

You also have the right to complain to the Information Commissioner’s Office.